Important Information About Hot Air Balloon Rides In Snohomish

Online or In-person Booking Options

You have a choice to book your hot air balloon ride online using our digital booking system or call us direct. Booking balloon ride in Snohomish on-line is fast an efficient. If you have some questions please feel free to call us and we can guide you through the process. Either way you can be confident of your reservation and will receive a detailed confirmation email. Hot air balloon rides are seasonal, reservations are required. Some dates will only require a small deposit but some dates might require full payment. Don't worry, we can always discuss that with you in advance.


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Cancellation Policy & Scheduling Changes

We schedule all hot air balloon rides on a "definite basis" and do not overbook. When you make reservations to fly, we ensure specific space in the balloon for your party. Last-minute changes or cancellations affect our schedule as well as other passengers' plans. Therefore, we have a generous cancellation policy in effect to protect everyone in case plans happen to change. 

Just give us a little bit of notice and there's no penalty

Cancellations or reservation changes at least 24 hours prior to the meeting time are permitted. Perhaps plans have changed or there is a scheduling conflict that has come up? That's perfectly fine - just give us a little bit of notice and there's no penalty whatsoever. 

Cancellations within 24 hours

Cancellations within 24  hours of you reservation meeting time may result in forfeiture of any pre-paid deposit.  

Should you fail to show up

Failing to show up at all - or arriving late enough to miss the flight - is considered a "no-show." Person holding full pre-paid flight reservations or using Gift Certificate/Voucher shall be considered flown, making the Gift Certificate or Voucher "Void" for future use. 

Just a few more things to know

Please "Check-in" by calling our office up to 2 hours prior to the meeting time. This will give us an opportunity to discuss any last minute considerations.


We also may try to reach you so be sure we have a valid cell phone number at the time of booking so we can inform you of any last minute changes or weather cancellations in advance of the flight. We never want you to make a trip for nothing.


Weather for hot air ballooning in Snohomish is generally favorable for Balloon flight however we reserve the right to cancel should proper weather not exist. We regret any inconvenience this may cause your schedule. Safety first is our goal. If the weather will be bad enough to cause cancellation of the balloon flight, we will attempt to contact you as early as possible prior to the meeting time. Otherwise, we expect you to arrive at our meeting location at the specified time. Once you call us to Check-in, consider "No News Is Good News", we will only contact you if there is a  change or cancellation.

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